Reviews

"Matthew has been terrific to work with. Always very responsive and quick to address any questions or concerns."

"Super awesome folks to deal with. Set up my insurance quickly at a fantastic rate. I had a personal financial issue that they allowed me a few more days to take care of. I would recommend state farm to anybody"

"We have multiple vehicle and multiple home owners insurance with State Farm. The service is always above and beyond. I ask a lot of questions to our agent through email. I always get a quick response that answers my questions very thoroughly. Krystle is very knowledgeable and so willing to help. She treats you with kindness and lots of aloha. Thank you, Krystle!"

"I had a wonderful experience at State Farm. Napua did a great job. She was courteous and very professional and I really appreciate the service given. They are a new insurance handlers taking over from Randy Nishii."

"Five star agency! Just moved back to the islands and needed home and car insurance. This agency was friendly, knowledgeable, and responsive to my needs. Turnaround was quick! The staff is so welcoming and really want to help…you can feel the aloha! Thank you, Chrystal and Napua, for your patience and expertise!"

"Matthew Kendig was thoroughly prepared to handle all questions I had on my auto and home insurance policies and covered aspects of my coverages that I was unaware of. He also stated that any future questionable damages would be pursued if coverage was possible.
I found Matthew and his staff to be very warm and supportive and I would not hesitate to ask for help should problems occur. I hope that he will be my State Farm agent for many more years to come."

"Just moved here and had to transfer my insurance over from the previous state. Napuaa helped me and it went super smooth, no issues and very friendly, she even managed to get me a slightly cheaper rate."

"Worked with Kristine, very polite and patient. Was with progressive paying $300+ a month now I’m down to $200, best decision I’ve made this week so far"

"Staff is friendly. Crystal was knowledgeable and super friendly. Any insurance needs you have, please go see them!!"

"Friendly and professional and quickly handled our needs."

"Easy process, friendly staff, and super easy to work with."

"I appreciate the professionalism I received when I inquired for a quote from this State Farm office. I now have a lower car insurance rate. Thank you."

"They give me free stuff!!!!"

"We went in seeking an explanation for the substantial increase in the cost of our policy and to review all of our coverages and limits.
We left feeling completely satisfied that our policy is up-to-date and completely covers all of our needs and assets.
Thank you Matthew Kendig for your professionalism , your friendly and calm demeanor and inviting atmosphere."

"Had a great, straightforward experience getting insurance for my new car. Friendly and helpful! Mahalo nui loa"

"Krystle Nishii was incredibly helpful and provided great service! She was happy to accommodate our requests with no problem and made the experience easy and enjoyable. Highly recommend!"

"We transferred our car insurance from a State Farm agent in another state to Mathew here in Hawaii. We loved the helpful service from the amazing staff who were able to transfer the remaining balance and quickly issue our new cards. The process was much better than some other quotes we had received via web based and App based systems."

"We have just become clients of this Agent because we have always worked with Krystle Nishii in all our time as State Farm clients.
Krystle has always been so easy to work with, she knows our policies and is always friendly and so helpful.
We can thoroughly recommend Matthew Kendig and his amazing staff."

"Very satisfied with services."

"Quick response, understandable, very kind service has been excellent I’m so happy I switched to State Farm ."

"Matthew is awesome! He shows he cares about his clients and is very quick to respond to any request!"

"Great job!
Speaking with Napua was pleasant, very professional, patient and informative. I'm very satisfied with the policy she helped me obtain. Mahalo Nui Loa...
Luke Zuger"

"Kind and patient agent who delivered quick, easy, very informative and helpful service."

"Got Agents, always willing to help"

"Matthew and the entire staff were very pleasant and helpful with all of my questions regarding the policies I have with State farm. Called back and they responded immediately. Very good customer service and answered my questions without hesitation."